If a Staff Member did not comply with the CPD requirements by the end of a CPD Cycle, must the Staff Member first complete the required CPD hours before he or she can be registered as a Staff Member again to render financial services? (MSS)

Modified on Tue, Jul 18, 2023 at 9:26 AM

Indeed, that is correct. If a staff member has become non-compliant with the CPD requirements, they must fulfill those requirements before they can be registered again by the Financial Service Provider (FSP).


Meeting the CPD requirements is essential to demonstrate ongoing professional development and maintaining competence in the financial services industry. Once the staff member has successfully completed the necessary CPD activities and accrued the required CPD hours, they can provide evidence of compliance to the FSP.


The FSP will review the staff member's CPD records and assess whether they have met the CPD requirements. If the staff member has fulfilled the obligations, the FSP can proceed with re-registering them, allowing them to resume providing financial services on behalf of the FSP.


It is important for staff members to prioritize meeting the CPD requirements and promptly address any non-compliance to ensure they can maintain their registration and continue their professional practice within the regulatory framework.

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